:root{--mk-bg:#f4f6f8;--mk-surface:#fff;--mk-surface-2:#f8fafb;--mk-text:#17232b;--mk-muted:#62727d;--mk-line:#dce3e7;--mk-brand:#075e69;--mk-brand-2:#e6f3f4;--mk-red:#b42318;--mk-red-bg:#fff0ee;--mk-amber:#8a5b00;--mk-amber-bg:#fff7df;--mk-green:#087443;--mk-green-bg:#eaf8f0;--mk-blue:#175cd3;--mk-blue-bg:#edf4ff;--mk-shadow:0 12px 34px rgba(19,40,50,.12)}
.shell:has(.mk-app){max-width:none;padding:0}.mk-app{background:var(--mk-bg);color:var(--mk-text);min-height:calc(100vh - 64px)}.mk-app button,.mk-app input,.mk-app select,.mk-login button,.mk-login input{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}.mk-appbar{align-items:center;background:var(--mk-surface);border-bottom:1px solid var(--mk-line);display:grid;gap:24px;grid-template-columns:minmax(240px,1fr) auto minmax(240px,1fr);min-height:76px;padding:12px 24px;position:sticky;top:0;z-index:20}.mk-title{align-items:center;display:flex;gap:11px}.mk-logo{align-items:center;background:linear-gradient(145deg,#087583,var(--mk-brand));border-radius:10px;color:#fff;display:inline-flex;font-size:17px;font-weight:800;height:40px;justify-content:center;width:40px}.mk-overline{color:var(--mk-brand);font-size:10px;font-weight:800;letter-spacing:.1em;line-height:1;margin:0 0 4px;text-transform:uppercase}.mk-title h1{font-size:19px;line-height:1.1;margin:0}.mk-agent-pill{align-items:center;background:var(--mk-surface-2);border:1px solid var(--mk-line);border-radius:999px;display:flex;gap:9px;min-width:220px;padding:7px 14px 7px 8px}.mk-avatar{align-items:center;background:#d9ecee;border-radius:50%;color:var(--mk-brand);display:flex;font-size:12px;font-weight:800;height:32px;justify-content:center;width:32px}.mk-agent-pill small,.mk-agent-pill strong{display:block}.mk-agent-pill small{color:var(--mk-muted);font-size:9px}.mk-agent-pill strong{font-size:12px;margin-top:1px}.mk-app-actions{display:flex;gap:4px;justify-content:flex-end}.mk-icon-text{align-items:center;background:transparent;border-radius:8px;color:var(--mk-muted);display:flex;font-size:12px;gap:6px;margin:0;min-height:38px;padding:0 10px}.mk-icon-text:hover{background:var(--mk-brand-2);color:var(--mk-brand)}.mk-main{display:grid;gap:14px;padding:20px 24px 40px}.mk-commandbar{align-items:center;display:flex;gap:12px;justify-content:space-between}.mk-search{align-items:center;background:var(--mk-surface);border:1px solid var(--mk-line);border-radius:10px;box-shadow:0 2px 7px rgba(20,40,50,.04);display:grid;gap:4px;grid-template-columns:28px minmax(180px,680px) auto auto;max-width:840px;padding:5px 5px 5px 12px;width:100%}.mk-search:focus-within{border-color:#63aab2;box-shadow:0 0 0 3px rgba(7,94,105,.1)}.mk-search-icon{color:var(--mk-muted);font-size:22px}.mk-search input{border:0;min-height:40px;outline:0;padding:8px}.mk-search-clear{background:transparent;color:var(--mk-brand);font-size:12px;margin:0;min-height:34px;padding:0 8px}.mk-button{border:0;border-radius:8px;font-size:13px;font-weight:700;margin:0;min-height:40px;padding:0 15px}.mk-primary{background:var(--mk-brand);color:#fff}.mk-primary:hover{background:#044a53}.mk-secondary{background:#edf2f4;color:#344852}.mk-view-toggle{background:#e8edef;border-radius:9px;display:flex;padding:3px}.mk-view-toggle button{background:transparent;border-radius:7px;color:var(--mk-muted);font-size:12px;margin:0;min-height:34px;padding:0 12px}.mk-view-toggle button.active{background:#fff;box-shadow:0 1px 4px #253b471f;color:var(--mk-text)}.mk-kpis{display:grid;gap:10px;grid-template-columns:repeat(4,minmax(150px,1fr))}.mk-kpi{align-items:center;background:var(--mk-surface);border:1px solid var(--mk-line);border-radius:10px;color:var(--mk-text);display:grid;gap:2px;grid-template-columns:42px 1fr;margin:0;min-height:76px;padding:12px;text-align:left}.mk-kpi:hover,.mk-kpi.active{border-color:#76adb3;box-shadow:0 3px 12px rgba(19,55,65,.08)}.mk-kpi-icon{align-items:center;background:#edf2f4;border-radius:9px;color:var(--mk-muted);display:flex;font-size:19px;grid-row:1/3;height:42px;justify-content:center;width:42px}.mk-kpi.danger .mk-kpi-icon{background:var(--mk-red-bg);color:var(--mk-red)}.mk-kpi.warning .mk-kpi-icon{background:var(--mk-amber-bg);color:var(--mk-amber)}.mk-kpi.client .mk-kpi-icon{background:var(--mk-blue-bg);color:var(--mk-blue)}.mk-kpi strong{font-size:22px;line-height:1}.mk-kpi small{color:var(--mk-muted);font-size:11px}.mk-filterbar{align-items:center;display:flex;gap:12px;justify-content:space-between}.mk-filters{display:flex;gap:6px;overflow-x:auto}.mk-chip{background:transparent;border:1px solid transparent;border-radius:999px;color:var(--mk-muted);flex:0 0 auto;font-size:11px;margin:0;min-height:32px;padding:0 11px}.mk-chip:hover,.mk-chip.active{background:var(--mk-brand-2);border-color:#bedadd;color:var(--mk-brand)}.mk-chip b{background:#e4eaed;border-radius:999px;font-size:9px;margin-left:5px;padding:2px 5px}.mk-sync{color:var(--mk-muted);font-size:10px;white-space:nowrap}.mk-sync #mk-offline{color:var(--mk-red);font-weight:800;margin-left:8px}.mk-search-context{align-items:center;background:var(--mk-blue-bg);border:1px solid #c7d7fe;border-radius:8px;color:#1849a9;display:flex;font-size:12px;justify-content:space-between;padding:9px 12px}.mk-search-context[hidden]{display:none}.mk-search-context button{background:transparent;color:#1849a9;margin:0;min-height:28px;padding:0;text-decoration:underline}.mk-status{color:var(--mk-brand);font-size:12px;min-height:17px}.mk-status:empty{display:none}.mk-status.is-error{background:var(--mk-red-bg);border:1px solid #f6c8c3;border-radius:8px;color:var(--mk-red);display:block;padding:10px}.mk-board{align-items:start;display:grid;gap:12px;grid-auto-columns:clamp(280px,24vw,350px);grid-auto-flow:column;overflow-x:auto;padding:1px 1px 18px;scrollbar-color:#bcc8cd transparent}.mk-column{background:#e9eef1;border-radius:11px;display:grid;gap:9px;padding:9px}.mk-column-head{align-items:center;display:flex;justify-content:space-between;padding:3px 4px}.mk-column-head h2{font-size:12px;margin:0}.mk-count{background:#fff;border:1px solid var(--mk-line);border-radius:999px;color:var(--mk-muted);font-size:9px;font-weight:800;padding:3px 7px}.mk-cards{display:grid;gap:8px}.mk-card{appearance:none;background:#fff;border:1px solid #d8e0e4;border-radius:9px;box-shadow:0 1px 2px rgba(17,38,48,.04);color:var(--mk-text);display:grid;gap:9px;margin:0;min-height:0;padding:12px;text-align:left;width:100%}.mk-card:hover{border-color:#8bbbc0;box-shadow:0 5px 15px rgba(20,51,61,.09);transform:translateY(-1px)}.mk-card:focus-visible{outline:3px solid rgba(7,94,105,.25);outline-offset:1px}.mk-card-top,.mk-card-foot{align-items:center;display:flex;gap:7px;justify-content:space-between}.mk-card-id{color:var(--mk-brand);font-size:10px;font-weight:800}.mk-priority{color:var(--mk-muted);font-size:9px;font-weight:700;text-transform:uppercase}.mk-card h3{display:-webkit-box;font-size:13px;line-height:1.35;margin:0;overflow:hidden;-webkit-box-orient:vertical;-webkit-line-clamp:2}.mk-client{color:#344852;font-size:11px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.mk-card-meta{align-items:center;color:var(--mk-muted);display:flex;font-size:9px;gap:6px}.mk-mini-avatar{align-items:center;background:#edf2f4;border-radius:50%;color:#526772;display:flex;font-size:8px;font-weight:800;height:22px;justify-content:center;width:22px}.mk-response{border-radius:5px;font-size:9px;font-weight:800;padding:4px 6px}.mk-response.client{background:var(--mk-blue-bg);color:var(--mk-blue)}.mk-response.owner{background:var(--mk-green-bg);color:var(--mk-green)}.mk-response.other{background:var(--mk-amber-bg);color:var(--mk-amber)}.mk-sla{align-items:center;display:flex;font-size:9px;font-weight:800;gap:4px}.mk-sla.overdue{color:var(--mk-red)}.mk-sla.warning{color:var(--mk-amber)}.mk-sla.ok{color:var(--mk-green)}.mk-list-view{display:grid;gap:8px;grid-auto-flow:row;overflow:visible}.mk-list-view .mk-column{background:transparent;padding:0}.mk-list-view .mk-column-head{background:#e9eef1;border-radius:8px;padding:9px 12px}.mk-list-view .mk-card{grid-template-columns:100px minmax(180px,1fr) minmax(120px,220px) auto}.mk-list-view .mk-card h3{align-self:center}.mk-empty{background:#fff;border:1px dashed var(--mk-line);border-radius:9px;color:var(--mk-muted);font-size:12px;padding:24px;text-align:center}.mk-skeleton{animation:mk-pulse 1.2s ease-in-out infinite;background:#e3e9ec;border-radius:7px;height:110px}@keyframes mk-pulse{50%{opacity:.48}}
.mk-dialog{border:0;border-radius:13px;box-shadow:var(--mk-shadow);max-height:94vh;padding:0}.mk-dialog::backdrop{background:rgba(12,27,35,.55)}.mk-settings{width:min(560px,calc(100vw - 24px))}.mk-settings form{display:grid;max-height:94vh}.mk-drawer-head{align-items:start;background:#fff;border-bottom:1px solid var(--mk-line);display:flex;gap:14px;justify-content:space-between;padding:20px;position:sticky;top:0;z-index:2}.mk-drawer-head h2{font-size:21px;margin:0 0 4px}.mk-drawer-head p:last-child{font-size:11px}.mk-close{background:#eef2f4;border-radius:50%;color:#536873;font-size:24px;height:38px;margin:0;min-height:38px;padding:0;width:38px}.mk-settings-body{padding:8px 20px 20px}.mk-field{display:block;margin:16px 0}.mk-field>span{color:#344852;font-size:11px;font-weight:800;margin-bottom:6px}.mk-field small{color:var(--mk-muted);display:block;font-size:10px;margin-top:6px}.mk-field input,.mk-field select{border-radius:8px;min-height:44px}.mk-drawer-footer{background:#fff;border-top:1px solid var(--mk-line);display:flex;gap:8px;justify-content:flex-end;padding:14px 20px;position:sticky;bottom:0}.mk-ticket-dialog{height:100vh;margin:0 0 0 auto;max-height:100vh;max-width:none;width:min(800px,92vw)}.mk-ticket-dialog #mk-ticket-content{min-height:100%;padding:0}.mk-ticket-body{padding:18px 22px 30px}.mk-ticket-context{display:grid;gap:10px;grid-template-columns:repeat(4,1fr);margin-bottom:18px}.mk-context-item{background:var(--mk-surface-2);border:1px solid var(--mk-line);border-radius:8px;padding:9px}.mk-context-item small,.mk-context-item strong{display:block}.mk-context-item small{color:var(--mk-muted);font-size:9px;margin-bottom:3px}.mk-context-item strong{font-size:11px}.mk-ticket-tools{display:flex;gap:7px;margin-bottom:18px}.mk-ticket-tools a{align-items:center;display:inline-flex;text-decoration:none}.mk-tabs{border-bottom:1px solid var(--mk-line);display:flex;gap:16px;position:sticky;top:97px;background:#fff;z-index:1}.mk-tab{background:transparent;border-bottom:3px solid transparent;border-radius:0;color:var(--mk-muted);font-size:11px;margin:0;min-height:42px;padding:0 3px}.mk-tab[aria-selected=true]{border-color:var(--mk-brand);color:var(--mk-brand)}.mk-tab b{background:#edf2f4;border-radius:999px;font-size:9px;margin-left:4px;padding:2px 5px}.mk-timeline{display:grid;padding:17px 0}.mk-action{display:grid;gap:0;grid-template-columns:34px 1fr;position:relative}.mk-action:not(:last-child)::before{background:var(--mk-line);content:"";height:100%;left:16px;position:absolute;top:32px;width:1px}.mk-action-dot{align-items:center;background:#e8eef0;border:3px solid #fff;border-radius:50%;color:#556b76;display:flex;font-size:9px;font-weight:800;height:32px;justify-content:center;position:relative;width:32px;z-index:1}.mk-action.public .mk-action-dot{background:#dff2e8;color:var(--mk-green)}.mk-action-card{border-bottom:1px solid #e6ebee;margin-left:8px;padding:0 0 18px;margin-bottom:16px}.mk-action-head{align-items:center;display:flex;font-size:10px;gap:7px;justify-content:space-between}.mk-action-kind{border-radius:5px;font-size:8px;font-weight:800;padding:3px 5px}.mk-action.public .mk-action-kind{background:var(--mk-green-bg);color:var(--mk-green)}.mk-action.internal .mk-action-kind{background:#edf2f4;color:#536873}.mk-action-time{color:var(--mk-muted)}.mk-action-body{color:#33464f;font-size:12px;line-height:1.6;margin-top:8px;overflow-wrap:anywhere;white-space:pre-wrap}.mk-sr-only{clip:rect(0,0,0,0);height:1px;margin:-1px;overflow:hidden;position:absolute;width:1px}
.mk-login{margin:8vh auto;max-width:420px}.mk-login-form{background:#fff;border:1px solid var(--mk-line);border-radius:14px;box-shadow:var(--mk-shadow);padding:28px}.mk-login-form h1{font-size:28px}.mk-login-form .mk-logo{margin-bottom:20px}.mk-login-form .mk-button{width:100%}
@media(max-width:800px){.topbar{height:56px}.mk-app{min-height:calc(100vh - 56px)}.mk-appbar{gap:8px;grid-template-columns:1fr auto;min-height:66px;padding:9px 12px}.mk-title .mk-logo{height:34px;width:34px}.mk-title h1{font-size:15px}.mk-agent-pill{background:transparent;border:0;grid-column:1/2;grid-row:2;min-width:0;padding:0}.mk-agent-pill .mk-avatar{display:none}.mk-agent-pill small{display:none}.mk-agent-pill strong{color:var(--mk-muted);font-size:10px}.mk-app-actions{grid-column:2;grid-row:1/3}.mk-icon-text{padding:0 7px}.mk-icon-text span:last-child{display:none}.mk-main{padding:12px 10px 28px}.mk-commandbar{align-items:stretch;display:grid}.mk-search{grid-template-columns:24px 1fr auto;padding-left:8px}.mk-search .mk-primary{display:none}.mk-search-clear{grid-column:3}.mk-view-toggle{justify-self:end;position:absolute;right:10px;top:136px}.mk-kpis{grid-template-columns:repeat(2,1fr);padding-right:0}.mk-kpi{min-height:65px;padding:9px}.mk-kpi-icon{height:36px;width:36px}.mk-kpi strong{font-size:18px}.mk-filterbar{align-items:start;display:grid}.mk-sync{order:-1}.mk-board{display:grid;gap:8px;grid-auto-flow:row;overflow:visible;padding-top:38px}.mk-board:not(.mk-mobile-board) .mk-column{background:transparent;padding:0}.mk-board:not(.mk-mobile-board) .mk-column-head{background:#e9eef1;border-radius:8px;padding:9px 11px}.mk-board.mk-mobile-board{grid-auto-columns:calc(100vw - 22px);grid-auto-flow:column;overflow-x:auto;scroll-snap-type:x mandatory}.mk-board.mk-mobile-board .mk-column{scroll-snap-align:start}.mk-list-view .mk-card,.mk-card{display:grid;grid-template-columns:1fr}.mk-ticket-dialog{border-radius:0;height:100dvh;max-height:none;width:100vw}.mk-drawer-head{padding:15px;position:sticky}.mk-ticket-body{padding:14px}.mk-ticket-context{grid-template-columns:repeat(2,1fr)}.mk-tabs{top:87px}.mk-ticket-tools{display:grid;grid-template-columns:1fr 1fr}.mk-ticket-tools a{grid-column:1/-1;justify-content:center}.mk-drawer-footer .mk-button{flex:1}.mk-settings{border-radius:0;height:100dvh;max-height:none;width:100vw}}
@media(prefers-reduced-motion:reduce){*,*::before{animation:none!important;scroll-behavior:auto!important;transition:none!important}}

/* Readability pass: essential operational content must remain comfortable at a glance. */
.mk-column-head h2{font-size:14px}
.mk-card-id{font-size:12px}
.mk-priority{font-size:10px}
.mk-card h3{font-size:15px}
.mk-client{font-size:13px}
.mk-card-meta{font-size:11px}
.mk-response,.mk-sla{font-size:11px}
.mk-context-item strong{font-size:13px}
.mk-tab{font-size:13px}
.mk-action-head{font-size:12px}
.mk-action-kind{font-size:10px}
.mk-action-body{font-size:15px;line-height:1.65}

@media(max-width:800px){
  .mk-card h3{font-size:16px}
  .mk-client{font-size:14px}
  .mk-card-meta,.mk-response,.mk-sla{font-size:12px}
  .mk-chip,.mk-view-toggle button,.mk-icon-text{min-height:44px}
}

/* Stitch UX — operational shell */
.shell:has(.mk-app){padding:0}.topbar:has(+.shell .mk-app){display:none}
.mk-app{display:grid;grid-template-columns:224px minmax(0,1fr);min-height:100vh;background:#f6f5ef}
.mk-workspace{min-width:0}.mk-sidebar{background:#073f43;color:#e9f5f2;display:flex;flex-direction:column;min-height:100vh;padding:20px 14px;position:sticky;top:0;height:100vh}
.mk-sidebar-brand{align-items:center;display:flex;gap:11px;padding:0 8px 24px}.mk-sidebar-brand .mk-logo{background:#f0b35b;color:#173b3d}.mk-sidebar-brand strong,.mk-sidebar-brand small{display:block}.mk-sidebar-brand strong{font-size:14px}.mk-sidebar-brand small{color:#9cc4bf;font-size:10px;margin-top:2px}
.mk-sidebar-nav{display:grid;gap:5px}.mk-sidebar-nav a,.mk-sidebar-nav button{align-items:center;background:transparent;border:0;border-radius:8px;color:#bcd5d1;display:flex;font-size:12px;font-weight:650;gap:10px;margin:0;min-height:42px;padding:0 12px;text-align:left;text-decoration:none;width:100%}.mk-sidebar-nav a:hover,.mk-sidebar-nav button:hover,.mk-sidebar-nav .active{background:#15585b;color:#fff}.mk-sidebar-nav span{font-size:16px;width:18px}
.mk-sidebar-help{background:#0e4b4f;border:1px solid #286468;border-radius:10px;display:grid;gap:6px;margin:auto 4px 0;padding:13px}.mk-sidebar-help strong{font-size:11px}.mk-sidebar-help small{color:#acd0cb;font-size:9px;line-height:1.45}.mk-sidebar-help a{color:#ffd28d;font-size:10px;font-weight:750;text-decoration:none}
.mk-appbar{background:#fffdf8;grid-template-columns:1fr auto auto;min-height:68px;padding:10px 22px}.mk-title .mk-logo{display:none}.mk-overline{color:#9a6214}.mk-main{gap:12px;padding:18px 22px 36px}.mk-commandbar{order:0}.mk-kpis{grid-template-columns:repeat(4,minmax(138px,1fr))}.mk-kpi{border-color:#e5e1d8;border-radius:8px;box-shadow:none}.mk-kpi-icon{border-radius:7px}.mk-column{background:#ebeae4;border:1px solid #dfddd5;border-radius:9px}.mk-card{border-color:#dedbd2;border-radius:8px}.mk-card:hover{border-color:#479095}.mk-board{grid-auto-columns:clamp(275px,23vw,330px)}
@media(max-width:1050px){.mk-app{grid-template-columns:72px minmax(0,1fr)}.mk-sidebar{padding:16px 9px}.mk-sidebar-brand{justify-content:center;padding:0 0 22px}.mk-sidebar-brand>span:last-child,.mk-sidebar-nav a:not(.active){font-size:0}.mk-sidebar-nav a,.mk-sidebar-nav button{font-size:0;justify-content:center;padding:0}.mk-sidebar-nav span{font-size:17px;width:auto}.mk-sidebar-help{display:none}.mk-kpis{grid-template-columns:repeat(2,1fr)}}
@media(max-width:800px){.mk-app{display:block}.mk-sidebar{display:none}.mk-appbar{grid-template-columns:1fr auto;min-height:62px}.mk-main{padding:12px 10px 28px}.mk-kpis{grid-template-columns:repeat(2,1fr)}}

.mk-page-head{align-items:center;background:#fff;border:1px solid var(--mk-line);border-radius:10px;display:flex;justify-content:space-between;padding:18px 20px}.mk-page-head h2{font-size:22px;margin:0 0 4px}.mk-page-head p:last-child{color:var(--mk-muted);font-size:12px;margin:0}.mk-task-list{display:grid;gap:9px;margin-top:12px}.mk-task-row{align-items:center;background:#fff;border:1px solid var(--mk-line);border-radius:9px;display:grid;gap:12px;grid-template-columns:minmax(220px,1fr) 190px 120px auto;padding:14px 16px}.mk-task-row:hover{border-color:#7caeb1}.mk-task-row h3{font-size:14px;margin:0 0 5px}.mk-task-row p{color:var(--mk-muted);display:-webkit-box;font-size:11px;line-height:1.45;margin:0;overflow:hidden;-webkit-box-orient:vertical;-webkit-line-clamp:2}.mk-task-badge{background:var(--mk-brand-2);border-radius:999px;color:var(--mk-brand);font-size:10px;font-weight:750;padding:6px 9px;text-align:center}.mk-task-due{color:var(--mk-muted);font-size:10px;font-weight:700}.mk-task-due.overdue{color:var(--mk-red)}.mk-task-dialog{width:min(620px,calc(100vw - 24px))}.mk-task-dialog form{display:grid;max-height:94vh}.mk-task-fields{display:grid;gap:12px;grid-template-columns:1fr 1fr}.mk-field textarea{border:1px solid #cbd5da;border-radius:8px;font:inherit;padding:11px;resize:vertical;width:100%}.mk-field textarea:focus{border-color:var(--mk-brand);outline:3px solid rgba(7,94,105,.1)}.mk-danger{background:var(--mk-red-bg);color:var(--mk-red)}.mk-footer-spacer{flex:1}.mk-card.mk-task-card{border-left:4px solid #f0b35b}.mk-card-type{background:#fff3dc;border-radius:5px;color:#8a5b00;font-size:9px;font-weight:800;padding:3px 6px}.mk-section-hidden{display:none!important}
@media(max-width:800px){.mk-task-row{grid-template-columns:1fr auto}.mk-task-row .mk-task-badge{grid-column:1}.mk-task-fields{grid-template-columns:1fr}.mk-page-head{align-items:stretch;display:grid;gap:14px}.mk-page-head .mk-button{width:100%}.mk-task-dialog{border-radius:0;height:100dvh;max-height:none;width:100vw}}
@media(max-width:800px){.mk-sidebar{background:#073f43;bottom:0;display:block;height:auto;left:0;min-height:0;padding:5px 6px;position:fixed;right:0;top:auto;z-index:40}.mk-sidebar-brand,.mk-sidebar-help{display:none}.mk-sidebar-nav{display:grid;grid-template-columns:repeat(5,1fr);gap:2px}.mk-sidebar-nav a,.mk-sidebar-nav button,.mk-sidebar-nav a:not(.active){display:grid;font-size:8px;gap:1px;justify-items:center;line-height:1.1;min-height:48px;padding:4px 1px;text-align:center}.mk-sidebar-nav span{font-size:15px;width:auto}.mk-main{padding-bottom:86px}.mk-ticket-dialog,.mk-task-dialog,.mk-settings{z-index:50}}

/* Public and internal actions must be recognizable before reading the label. */
.mk-action{margin-bottom:12px}.mk-action-card{border:1px solid var(--mk-line);border-left-width:4px;border-radius:9px;margin-bottom:0;padding:14px 15px 15px}.mk-action.public .mk-action-card{background:#f1faf6;border-color:#b9e1cc;border-left-color:#16865a}.mk-action.internal .mk-action-card{background:#fff9ed;border-color:#ead8af;border-left-color:#b57a16}.mk-action.public .mk-action-dot{background:#16865a;color:#fff;box-shadow:0 0 0 4px #dff2e8}.mk-action.internal .mk-action-dot{background:#b57a16;color:#fff;box-shadow:0 0 0 4px #fff0cf}.mk-action.public .mk-action-kind{background:#d9f2e5;border:1px solid #a9d9c0;color:#07663e}.mk-action.internal .mk-action-kind{background:#ffedc5;border:1px solid #e7cb8e;color:#805000}.mk-action-kind{letter-spacing:.04em;text-transform:uppercase}.mk-action.public .mk-action-head strong{color:#075c3b}.mk-action.internal .mk-action-head strong{color:#704707}.mk-action.public .mk-action-body{color:#24483a}.mk-action.internal .mk-action-body{color:#4e4534}.mk-action:not(:last-child)::before{top:42px}
@media(max-width:800px){.mk-action{grid-template-columns:28px 1fr}.mk-action-dot{height:28px;width:28px}.mk-action:not(:last-child)::before{left:13px}.mk-action-card{margin-left:6px;padding:12px}.mk-action-head{align-items:flex-start;display:grid;gap:5px}.mk-action-time{font-size:10px}}

/* Kanban viewport: navigation remains reachable regardless of column height. */
.mk-board-region{min-width:0}.mk-board-nav{align-items:center;background:#fffdf8;border:1px solid #dfddd5;border-radius:9px;box-shadow:0 4px 16px rgba(28,48,50,.07);display:grid;gap:12px;grid-template-columns:1fr minmax(190px,280px) auto;margin-bottom:8px;padding:8px 9px 8px 12px;position:sticky;top:76px;z-index:12}.mk-board-nav[hidden]{display:none}.mk-board-nav-copy{align-items:baseline;display:flex;gap:8px;min-width:0}.mk-board-nav-copy strong{font-size:11px}.mk-board-nav-copy span{color:var(--mk-muted);font-size:10px;white-space:nowrap}.mk-board-jump select{background:#f4f5f1;border:1px solid #d7d9d3;border-radius:7px;color:var(--mk-text);font-size:11px;height:34px;margin:0;padding:0 30px 0 10px;width:100%}.mk-board-arrows{display:flex;gap:4px}.mk-board-arrows button{align-items:center;background:#eef2ef;border:0;border-radius:7px;color:var(--mk-brand);display:flex;font-size:17px;height:34px;justify-content:center;margin:0;min-height:34px;padding:0;width:38px}.mk-board-arrows button:hover{background:var(--mk-brand-2)}.mk-board-arrows button:disabled{color:#a9b2ae;cursor:not-allowed;opacity:.6}.mk-board:not(.mk-list-view):not(.mk-mobile-priority){height:clamp(300px,calc(100dvh - 320px),720px);overflow-x:auto;overflow-y:hidden;overscroll-behavior:contain;scroll-behavior:smooth;scroll-snap-type:x proximity}.mk-board:not(.mk-list-view):not(.mk-mobile-priority)>.mk-column{grid-template-rows:auto minmax(0,1fr);height:100%;overflow:hidden;scroll-snap-align:start}.mk-board:not(.mk-list-view):not(.mk-mobile-priority)>.mk-column>.mk-cards{align-content:start;overflow-y:auto;overscroll-behavior:contain;padding:0 3px 8px 0;scrollbar-gutter:stable}.mk-board:focus-visible{border-radius:9px;outline:3px solid rgba(7,94,105,.18);outline-offset:3px}

@media(max-width:800px){.mk-board-nav{grid-template-columns:minmax(0,1fr) auto;top:62px}.mk-board-nav-copy{display:none}.mk-board-jump{min-width:0}.mk-board-arrows button{width:36px}.mk-board.mk-mobile-board{height:calc(100dvh - 272px);max-height:680px;min-height:390px;overflow-x:auto;overflow-y:hidden;padding:0}.mk-board.mk-mobile-board>.mk-column{max-height:none;overflow:hidden}.mk-board.mk-mobile-board>.mk-column>.mk-cards{overflow-y:auto}.mk-mobile-priority{height:auto!important;overflow:visible!important}}

/* Mobile experience: compact controls, prioritized feed and safe bottom navigation. */
@media(max-width:800px){
  html,body{max-width:100%;overflow-x:hidden}.mk-app,.mk-workspace{max-width:100vw;width:100%}
  .mk-appbar{background:#fffdf8;grid-template-columns:minmax(0,1fr) auto;padding:9px 12px;position:sticky;top:0}.mk-app-actions{gap:0}.mk-title h1{font-size:17px}.mk-title .mk-overline{font-size:9px}.mk-agent-pill{max-width:230px;overflow:hidden}.mk-agent-pill strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .mk-main{gap:11px;padding:12px 10px calc(82px + env(safe-area-inset-bottom))}.mk-commandbar{display:grid;gap:8px}.mk-search{max-width:none;width:100%}.mk-search input{font-size:14px;min-width:0}.mk-view-toggle{justify-self:stretch;position:static;right:auto;top:auto}.mk-view-toggle button{flex:1;font-size:12px}
  .mk-kpis{gap:7px}.mk-kpi{gap:6px;grid-template-columns:32px 1fr;min-height:62px;padding:9px}.mk-kpi-icon{font-size:15px;height:32px;width:32px}.mk-kpi strong{font-size:19px}.mk-kpi small{font-size:10px;line-height:1.2}
  .mk-filterbar{gap:5px}.mk-sync{font-size:9px}.mk-filters{margin:0 -10px;padding:0 10px 4px;width:calc(100% + 20px)}.mk-chip{font-size:10px;min-height:36px;padding:0 9px}
  .mk-board{padding:0}.mk-mobile-priority{display:block}.mk-mobile-priority>.mk-column{background:transparent;border:0;padding:0}.mk-mobile-priority .mk-column-head{background:#e5ecea;border:0;border-radius:9px;margin-bottom:8px;padding:10px 12px}.mk-mobile-priority .mk-column-head small{color:var(--mk-muted);display:block;font-size:9px;margin-bottom:2px}.mk-mobile-priority .mk-column-head h2{font-size:14px}.mk-mobile-priority .mk-cards{gap:9px}.mk-mobile-card-wrap{position:relative}.mk-mobile-status{background:#eaf1f0;border:1px solid #d0dfdc;border-radius:999px;color:#315d5a;font-size:9px;font-weight:750;max-width:55%;overflow:hidden;padding:4px 7px;position:absolute;right:9px;text-overflow:ellipsis;top:9px;white-space:nowrap;z-index:1}.mk-mobile-priority .mk-card{gap:8px;padding:13px}.mk-mobile-priority .mk-card-top{padding-right:48%}.mk-mobile-priority .mk-card h3{font-size:15px;line-height:1.35}.mk-mobile-priority .mk-client{font-size:12px}.mk-mobile-priority .mk-card-meta{font-size:10px}.mk-show-more{margin-top:12px;width:100%}
  .mk-mobile-board{gap:9px;grid-auto-columns:calc(100vw - 20px);padding:0}.mk-mobile-board .mk-column{max-height:calc(100dvh - 275px);overflow-y:auto}
  .mk-sidebar{padding:5px 5px calc(5px + env(safe-area-inset-bottom))}.mk-sidebar-nav a,.mk-sidebar-nav button,.mk-sidebar-nav a:not(.active){font-size:9px;min-height:50px}.mk-sidebar-nav .active{background:#196267}.mk-sidebar-nav span{font-size:17px}
  .mk-ticket-dialog .mk-drawer-head{padding-right:12px}.mk-ticket-context{gap:7px}.mk-context-item{padding:8px}.mk-ticket-tools{position:sticky;bottom:0;z-index:2}.mk-tabs{overflow-x:auto}.mk-tab{flex:1;white-space:nowrap}
}
@media(max-width:800px){.mk-ticket-dialog{box-sizing:border-box;inset:0;margin:0;max-width:100vw;overflow-x:hidden;padding:0;width:100vw}.mk-ticket-dialog #mk-ticket-content{box-sizing:border-box;min-height:100dvh;width:100%}.mk-ticket-dialog .mk-drawer-head{box-sizing:border-box;left:0;width:100%}.mk-ticket-dialog .mk-drawer-head h2{font-size:18px;line-height:1.25}.mk-ticket-body{box-sizing:border-box;width:100%}.mk-ticket-tools{position:static}.mk-ticket-tools .mk-button{min-height:44px}.mk-tabs{background:#fff;gap:4px;top:89px}.mk-tab{font-size:12px;min-width:max-content}.mk-timeline{padding-top:12px}.mk-action-body{font-size:14px;line-height:1.55}}

/* Information architecture: real dashboard and collapsible navigation. */
.mk-sidebar-brand{position:relative}.mk-sidebar-brand #mk-sidebar-toggle{align-items:center;background:#15585b;border:1px solid #347176;border-radius:7px;color:#fff;display:flex;font-size:20px;height:30px;justify-content:center;margin:0 0 0 auto;min-height:30px;padding:0;width:30px}.mk-app.mk-sidebar-collapsed{grid-template-columns:72px minmax(0,1fr)}.mk-sidebar-collapsed .mk-sidebar{padding:16px 9px}.mk-sidebar-collapsed .mk-sidebar-brand{justify-content:center;padding:0 0 22px}.mk-sidebar-collapsed .mk-sidebar-brand>span:last-of-type,.mk-sidebar-collapsed .mk-sidebar-help{display:none}.mk-sidebar-collapsed .mk-sidebar-brand #mk-sidebar-toggle{bottom:-12px;height:26px;position:absolute;right:-2px;width:26px}.mk-sidebar-collapsed .mk-sidebar-nav button{font-size:0;justify-content:center;padding:0}.mk-sidebar-collapsed .mk-sidebar-nav span{font-size:17px;width:auto}
.mk-dashboard-page{display:grid;gap:14px}.mk-dashboard-page[hidden]{display:none}.mk-dashboard-updated{color:var(--mk-muted);font-size:10px}.mk-dashboard-grid{display:grid;gap:12px;grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr)}.mk-insight-card{background:#fff;border:1px solid var(--mk-line);border-radius:10px;padding:17px}.mk-insight-card header{border-bottom:1px solid #edf0f1;margin-bottom:14px;padding-bottom:12px}.mk-insight-card h3{font-size:16px;margin:0}.mk-status-summary{display:grid;gap:12px}.mk-status-row{align-items:center;display:grid;gap:12px;grid-template-columns:minmax(150px,1fr) minmax(120px,2fr) 28px}.mk-status-row span:first-child strong,.mk-status-row span:first-child small{display:block}.mk-status-row span:first-child strong{font-size:11px}.mk-status-row span:first-child small{color:var(--mk-muted);font-size:9px;margin-top:2px}.mk-status-row>b{font-size:12px;text-align:right}.mk-status-bar{background:#edf1ef;border-radius:99px;height:8px;overflow:hidden}.mk-status-bar i{background:linear-gradient(90deg,#0b6c70,#55a19b);border-radius:inherit;display:block;height:100%;min-width:3px}.mk-priority-summary{display:grid;gap:8px}.mk-priority-item{align-items:center;background:#f7f9f8;border-radius:8px;display:grid;gap:10px;grid-template-columns:42px 1fr;padding:10px}.mk-priority-item>strong{align-items:center;background:#e9efed;border-radius:8px;display:flex;font-size:17px;height:38px;justify-content:center}.mk-priority-item span b,.mk-priority-item span small{display:block}.mk-priority-item span b{font-size:11px}.mk-priority-item span small{color:var(--mk-muted);font-size:9px;margin-top:2px}.mk-priority-item.danger>strong{background:var(--mk-red-bg);color:var(--mk-red)}.mk-priority-item.warning>strong{background:var(--mk-amber-bg);color:var(--mk-amber)}.mk-priority-item.client>strong{background:var(--mk-blue-bg);color:var(--mk-blue)}.mk-priority-item.ok>strong{background:var(--mk-green-bg);color:var(--mk-green)}
@media(max-width:1000px){.mk-dashboard-grid{grid-template-columns:1fr}}
@media(max-width:800px){.mk-sidebar-nav{grid-template-columns:repeat(4,1fr)}.mk-sidebar-brand #mk-sidebar-toggle{display:none}.mk-dashboard-page{gap:10px}.mk-dashboard-grid{grid-template-columns:1fr}.mk-dashboard-page .mk-page-head{padding:14px}.mk-dashboard-page .mk-kpis{display:grid}.mk-insight-card{padding:14px}.mk-status-row{gap:8px;grid-template-columns:minmax(120px,1.3fr) minmax(80px,1fr) 24px}.mk-sidebar-collapsed .mk-sidebar{padding:5px 5px calc(5px + env(safe-area-inset-bottom))}.mk-sidebar-collapsed .mk-sidebar-nav button{font-size:9px}.mk-sidebar-collapsed .mk-sidebar-nav span{font-size:17px}}

/* Desktop matrix: statuses in columns and urgency in swimlanes. */
.mk-matrix-board{display:block!important;overflow:auto!important;padding:0!important;scroll-snap-type:none!important}.mk-matrix{display:grid;grid-template-columns:180px repeat(var(--mk-matrix-columns),260px);min-width:max-content}.mk-matrix-corner,.mk-matrix-column-head{align-items:center;background:#344f58;border-bottom:1px solid #273f47;color:#fff;display:flex;justify-content:space-between;min-height:48px;padding:8px 11px;position:sticky;top:0;z-index:5}.mk-matrix-corner{align-items:flex-start;display:flex;flex-direction:column;left:0;z-index:7}.mk-matrix-corner small{color:#b9cbd0;font-size:9px}.mk-matrix-corner strong{font-size:11px}.mk-matrix-column-head{border-left:1px solid #516870}.mk-matrix-column-head h2{font-size:11px;line-height:1.2;margin:0}.mk-matrix-column-head .mk-count{margin-left:8px}.mk-matrix-lane-label{align-items:center;background:#f4f2eb;border-bottom:1px solid #ddd9ce;display:flex;justify-content:space-between;left:0;min-height:96px;padding:12px;position:sticky;z-index:4}.mk-matrix-lane-label strong{font-size:12px}.mk-matrix-lane-label span{background:#fff;border:1px solid #ddd9ce;border-radius:999px;font-size:9px;font-weight:800;padding:3px 7px}.mk-matrix-cell{align-content:start;background:#eeede8;border-bottom:1px solid #ddd9ce;border-left:1px solid #ddd9ce;display:grid;gap:8px;grid-auto-rows:max-content;min-height:96px;padding:8px}.mk-matrix-cell:empty::after{color:#a9afad;content:"—";font-size:13px;margin:auto}.mk-matrix-cell .mk-card{grid-auto-rows:max-content;min-height:126px;padding:10px}.mk-matrix-cell .mk-card h3{font-size:13px}.mk-matrix-cell .mk-card-meta{font-size:10px}.mk-matrix-cell .mk-client{font-size:11px}.mk-matrix-cell .mk-card-foot{align-items:flex-end}.mk-matrix-cell .mk-response,.mk-matrix-cell .mk-sla{font-size:9px}
.mk-sidebar-collapsed .mk-sidebar-brand{display:flex;flex-direction:column;gap:9px}.mk-sidebar-collapsed .mk-sidebar-brand #mk-sidebar-toggle{bottom:auto;height:28px;margin:0;position:static;right:auto;width:34px}
@media(max-width:800px){.mk-matrix{display:none}}
.mk-matrix-lane-label{align-items:flex-start;padding:14px 12px}.mk-matrix-lane-label strong{position:sticky;top:62px}.mk-matrix-lane-label span{position:sticky;top:60px}
.mk-appbar{grid-template-columns:minmax(180px,230px) minmax(320px,1fr) auto auto}.mk-header-search{max-width:760px;min-width:0;width:100%}.mk-commandbar{justify-content:flex-end}.mk-matrix{grid-template-columns:150px repeat(var(--mk-matrix-columns),220px)}.mk-matrix-cell{padding:6px}.mk-matrix-cell .mk-card{min-height:118px;padding:9px}.mk-matrix-cell .mk-card h3{font-size:12px}.mk-matrix-cell .mk-card-meta{font-size:9px}.mk-matrix-cell .mk-card-foot{gap:4px}.mk-matrix-cell .mk-response,.mk-matrix-cell .mk-sla{font-size:8px}.mk-matrix-corner{padding-left:9px}
@media(max-width:1100px) and (min-width:801px){.mk-appbar{grid-template-columns:170px minmax(260px,1fr) auto}.mk-agent-pill{display:none}}
@media(max-width:800px){.mk-appbar{grid-template-columns:minmax(0,1fr) auto}.mk-header-search{grid-column:1/-1;grid-row:2;max-width:none}.mk-agent-pill{grid-column:1;grid-row:3}.mk-app-actions{grid-column:2;grid-row:1}.mk-commandbar{display:flex;justify-content:stretch}.mk-commandbar .mk-view-toggle{width:100%}}
.mk-filter-actions{align-items:center;display:flex;gap:12px}.mk-app[data-section="tickets"] .mk-main{gap:6px;padding:8px 16px 0}.mk-app[data-section="tickets"] .mk-filterbar{min-height:40px}.mk-app[data-section="tickets"] .mk-matrix-board{height:calc(100dvh - 188px);max-height:none;min-height:360px}.mk-app[data-section="tickets"] .mk-board-region{min-height:0}.mk-app[data-section="tickets"] .mk-status:empty{display:none}
.mk-app[data-section="tickets"] .mk-appbar{gap:16px;grid-template-columns:minmax(210px,.8fr) minmax(360px,1.45fr) auto;min-height:64px;padding:7px 16px}.mk-app[data-section="tickets"] .mk-logo{height:36px;width:36px}.mk-app[data-section="tickets"] .mk-title{gap:9px}.mk-app[data-section="tickets"] .mk-title h1{font-size:17px}.mk-app[data-section="tickets"] .mk-overline{font-size:9px;margin-bottom:2px}.mk-app[data-section="tickets"] .mk-search{padding-bottom:3px;padding-top:3px}.mk-app[data-section="tickets"] .mk-search input{min-height:34px;padding:5px 8px}.mk-app[data-section="tickets"] .mk-button{min-height:34px}.mk-app[data-section="tickets"] .mk-agent-pill{padding-bottom:5px;padding-top:5px}.mk-app[data-section="tickets"] .mk-avatar{height:28px;width:28px}.mk-app[data-section="tickets"] .mk-main{gap:4px;padding:6px 16px 0}.mk-app[data-section="tickets"] .mk-filterbar{min-height:34px}.mk-app[data-section="tickets"] .mk-chip{min-height:28px;padding:0 9px}.mk-app[data-section="tickets"] .mk-filter-actions{gap:8px}.mk-app[data-section="tickets"] .mk-view-toggle{padding:2px}.mk-app[data-section="tickets"] .mk-view-toggle button{min-height:28px;padding:0 10px}.mk-app[data-section="tickets"] .mk-matrix-board{height:calc(100dvh - 121px)}
@media(max-width:800px){.mk-filterbar{align-items:stretch}.mk-filter-actions{align-items:stretch;display:grid;gap:5px;grid-template-columns:1fr}.mk-filter-actions .mk-view-toggle{order:2;width:100%}.mk-app[data-section="tickets"] .mk-main{padding:8px 10px calc(82px + env(safe-area-inset-bottom))}.mk-app[data-section="tickets"] .mk-mobile-priority{height:auto;min-height:0}.mk-app[data-section="tickets"] .mk-mobile-board{height:calc(100dvh - 300px);min-height:390px}}
@media(min-width:801px){.mk-app[data-section="tickets"] .mk-appbar{grid-template-columns:minmax(210px,.8fr) minmax(360px,1.45fr) auto auto}}
.mk-urgency-toggle{align-items:center;background:transparent;color:inherit;display:grid;gap:6px;grid-template-columns:12px 1fr auto;margin:0;min-height:30px;padding:0;text-align:left;width:100%}.mk-urgency-toggle:hover{color:var(--mk-brand)}.mk-urgency-toggle>span{font-size:15px;line-height:1}.mk-urgency-toggle strong{font-size:12px}.mk-urgency-toggle b{background:#fff;border:1px solid #ddd9ce;border-radius:999px;font-size:9px;padding:3px 7px}.mk-matrix-lane-label.is-collapsed,.mk-matrix-cell.is-collapsed{min-height:38px;padding-bottom:4px;padding-top:4px}.mk-matrix-cell.is-collapsed:empty::after{content:""}
.mk-appbar{gap:16px;min-height:64px;padding:7px 16px}.mk-appbar .mk-logo{height:36px;width:36px}.mk-appbar .mk-title{gap:9px}.mk-appbar .mk-title h1{font-size:17px}.mk-appbar .mk-overline{font-size:9px;margin-bottom:2px}.mk-appbar .mk-search{padding-bottom:3px;padding-top:3px}.mk-appbar .mk-search input{min-height:34px;padding:5px 8px}.mk-appbar .mk-button{min-height:34px}.mk-appbar .mk-agent-pill{padding-bottom:5px;padding-top:5px}.mk-appbar .mk-avatar{height:28px;width:28px}@media(min-width:1101px){.mk-appbar{grid-template-columns:minmax(210px,.8fr) minmax(360px,1.45fr) auto auto}.mk-app:not(.mk-sidebar-collapsed){grid-template-columns:224px minmax(0,1fr)}.mk-app.mk-sidebar-collapsed{grid-template-columns:72px minmax(0,1fr)}}@media(max-width:1100px) and (min-width:801px){.mk-appbar{grid-template-columns:170px minmax(260px,1fr) auto}.mk-agent-pill{display:none}.mk-app{grid-template-columns:72px minmax(0,1fr)}}